The Mere Golf Resort & Spa, Knutsford, has been awarded its 5 Bubbles by the Good Spa Guide for its dedication to customer service excellence and state-of-the-art facilities.
To obtain the award, The Mere Health Club & Spa were provided with a detailed questionnaire which covered over 80 questions focusing on the facilities, staffing levels, guest service, cleanliness and for the first time this year, sustainability. In order to achieve a 5 Bubble rating, spas across the U.K. must deliver a score of 85% or above.
Located in the Knutsford countryside, the spa offers a range of luxury treatments from product houses Aromatherapy Associates and Natura Bissé, including massages, facials and skin rejuvenation which are well received with spa-lovers in Cheshire. The spa boasts of a 20m indoor swimming pool, hydrotherapy pool and thermal zone, including a Haman room, sauna, salt toom, steam room and a caldarium. Guests can also enjoy a selection of light bites of afternoon tea in the Spa Lounge and Bar area.
Following the 5 Bubbles award, The Mere have been entered into the Good Spa awards which will be taking place in November which are set to be the highlight of the spa industry calendar.
Good Spa Guide is the leading guide to spas in the U.K. with award-winning editorial, reviews of the best spas in the U.K and a directory of the most prestigious and luxurious spas in the U.K.
Spa manager, Martin Davies, commented: “We are delighted to have maintained our 5 Bubbles. We work hard to maintain exceptionally high standards of customer service and ensure that we continued to exceed our guests’ expectations. We continue to make improvements within the spa based on feedback from guests themselves, and we are thrilled that our dedication has been recognised by the Good Spa Guide.”